Michelle Mateus

Genuine Connection That Empower You to Take Charge of Your Life I Therapy to Heal & Empower - Not Just Talk Why Work With Me? Choosing the right therapist is one of the most important decisions you can make. The truth is, not all therapy is the same—and the right fit can mean the difference between feeling temporarily “better” and creating deep, lasting change. Here’s why clients choose to work with me—and stay with me—over other therapists: I go beyond listening. Many therapists will nod and empathize, but I actively help you make sense of your story, connect the dots, and identify exactly what’s keeping you stuck. You leave with tools, not just insights. Every session is designed to give you strategies you can put into practice immediately—so you feel progress between sessions, not just during them. I combine compassion with results. I’ll meet you with warmth and empathy, but I’ll also challenge you when it matters, so you can move forward instead of circling the same struggles. I understand complexity. Whether it’s trauma layered over anxiety, or life transitions tangled with self-esteem struggles, I can help you untangle what feels overwhelming. You’ll feel safe and truly understood. I create a judgment-free space where you can be completely honest without fear of being dismissed or misunderstood—whether you speak English or Spanish. You deserve a therapist who is invested in your growth, not just your comfort. My role isn’t to keep you in therapy forever—it’s to help you create the kind of change that lasts long after our work together ends. Who I Work With I support children, teens, and adults— and specialize in individuals aged 12 to 40. I offer a safe, non-judgmental space to understand what’s holding you back and explore new possibilities. I offer therapy in both English and Spanish to ensure you feel fully understood and comfortable expressing yourself in the language that feels right for you. I also provide Online/teletherapy sessions and in-person sessions in Rockwall, Tx. Common Issues I Help With Trauma, grief, and emotional wounds Anxiety, depression, and stress Emotional regulation, coping skills & impulse control Eating disorders, body image concerns & self-esteem Family struggles and communication challenges Life transitions and adjustment difficulties Parenting and co-parenting challenges Relationship patterns, boundaries & social skills Burnout and overwhelm Building independence and decision-making skills Experience & Background With a background in residential treatment centers, intensive programs, and outpatient care, I bring a deep, trauma-informed understanding of the challenges that impact daily life and relationships. I integrate approaches like Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), and SandTray Therapy (Level 2 certified) to personalize your care. Clients often say they feel seen, supported, and able to be real with me. I’ll help you build tools to manage tough emotions and make meaningful change. My approach is compassionate, practical, and focused on your strengths—even when you can’t see them yet. I’m here with honesty, respect, and steady support. If you’re here, it means you’re ready for something different. I’m here to help you take that next step. I offer in-person sessions in Rockwall, Tx and online therapy throughout Texas, so no matter where you are, support is just a call or message away. Schedule today or call me to see how I am able to help. (Video and In-Person Available, in Spanish or English - Some insurance accepted, Aetna, Cigna, BCBS PPO) Why Some people prefer to Private Pay? Many individuals seek private pay therapy for increased confidentiality, flexibility, and personalized mental health care. Unlike therapy billed through insurance, private pay or self-pay therapy allows clients to access services like trauma therapy, EMDR, anxiety treatment, ADHD support, and help with high-conflict relationships without a formal diagnosis or limitations set by insurance. Clients can often use their HSA (Health Savings Account) or FSA to pay for therapy and may receive superbills to apply toward out-of-network (OON) insurance benefits. This approach ensures privacy, removes barriers to care, and supports customized treatment aligned with individual goals. Whether you're looking for online therapy, individual counseling, or a therapist who offers specialized care, private pay therapy offers freedom, choice, and high-quality support tailored to your needs. Superbills provided for out-of-network insurance reimbursement. If you are unsure of how to submit OON billing, we suggest utilizing Reimbursify.com